Privacy Policy

Overview

Sertta develops software products, including EmuloMobile, an Android app that runs automations directly on the device or emulator. EmuloMobile lets users automate repetitive actions based on visual conditions such as text, image, and color, without relying on an external computer or an ADB connection.

This Privacy Policy describes how we handle information related to the app, account creation, subscriptions, support, and product usage. We aim to collect only the data needed to operate the service, maintain account security, process subscriptions, and improve the user experience.

Sertta does not sell personal data and does not use user data for third-party behavioral advertising. EmuloMobile does not include third-party advertising, analytics, or crash-reporting SDKs.

Data we may collect

We may collect information provided directly by the user, such as:

• name;
• email address;
• account information;
• preferred language;
• approximate country or region;
• support messages;
• information required to activate, manage, or cancel a subscription.

We may also collect basic technical data required to operate the service, such as app version, device type, operating system version, approximate IP address, and events needed for operation, security, and diagnostics.

EmuloMobile does not collect your contacts, photos, precise location, call logs, or messages, and does not use third-party analytics.

Device permissions and how they are used

EmuloMobile requests a small set of Android permissions strictly to perform on-device automation configured by you. Each permission is used only for the purpose described below:

• Accessibility service: used only to execute the gestures you configure (taps and swipes) and to draw the on-screen control overlay. It is not used to read, collect, or transmit the content of other apps.
• Screen capture (media projection): used only to detect the visual conditions of your automation (image, color, and text) on the current screen. Captured frames are processed locally on the device and are not transmitted to Sertta or third parties.
• Foreground service and notifications: used to keep an automation running and to inform you while it is active.
• Internet and network state: used to sign in, validate the subscription, and — only when you choose — sync or share your automations.

Text recognition (OCR) and image and color analysis run entirely on the device using bundled libraries. EmuloMobile does not depend on Google Play Services for these features, and screen content used for detection is not sent to Google, Sertta, or third parties.

Before the accessibility service is enabled, the app shows a clear disclosure explaining what it does and asks for your confirmation. You can disable the accessibility service at any time in the Android system settings.

Passwords and credentials

Sertta does not request, know, or store passwords for personal accounts, game accounts, application accounts, third-party services, or any credential used outside the Sertta account itself.

EmuloMobile may offer a feature to type passwords on virtual keyboards during automations configured by the user. When this feature is used, the password is encrypted and stored locally on the device using the Android Keystore (AES-256/GCM), kept per device and per keyboard.

These passwords are not sent to Sertta, are not available to our team, and are not shared with third parties. They are not synced or transferred with an automation: the password never leaves the device, and if a key cannot be decrypted, the password must be set again.

Account session data stored on the device, such as your user id and email, is also protected locally using the Android Keystore.

User-created automations and cloud sync

EmuloMobile lets users create automations that execute repetitive actions based on conditions such as text, image, and color. Automations may contain user-defined settings such as names, steps, conditions, actions, intervals, visual captures, or references used to identify on-screen elements.

Automations are stored locally on the device by default. Saving an automation does not upload it. Cloud sync is an explicit, per-automation action: an automation is only uploaded when you choose to send it to the cloud, which requires an active subscription.

When you choose to sync, share, or redeem an automation, Sertta stores the data required to make that automation available to your account or to a recipient you authorize. Locally stored passwords used for virtual keyboard input are never included in this data.

The user is responsible for the content, purpose, and use of the automations they create.

Payment data

Subscriptions are purchased and managed on the web. EmuloMobile does not process payments or collect card data inside the app.

Sertta does not store full credit card data in its systems. Payment processing is handled by a payment platform responsible for receiving, processing, and protecting that information according to its own security standards and legal obligations.

Sertta may receive limited subscription-related information, such as payment status, selected plan, start date, renewal date, cancellation, or failed payment. This information is used only to manage the subscription and product access.

Device identification

To manage your subscription across devices, EmuloMobile generates a device identifier stored securely on the device. It is used to associate the device with your account and to apply the limits of your plan.

This identifier is not an advertising identifier and is not used to track you across other apps or services.

How we use data

We use collected data to:

• create and maintain user accounts;
• enable product access;
• manage subscriptions, payments, renewals, and cancellations;
• respond to support requests;
• improve stability, security, and user experience;
• prevent abuse, fraud, unauthorized access, or misuse;
• comply with legal, tax, regulatory, or contractual obligations.

We do not use personal data to sell lists, expose individual information, or enable third-party behavioral advertising.

Data sharing

We may share information only when necessary to operate the service, such as:

• with payment platforms responsible for processing charges;
• with essential services for hosting, security, communication, support, or technical operation;
• when required by law, court order, competent authority, or regulatory obligation;
• to protect rights, security, service integrity, users, or third parties.

Whenever possible, we limit sharing to the minimum necessary for the relevant purpose.

Security

We adopt reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or improper disclosure. Data transmitted between the app and our services travels over encrypted connections.

No system is completely risk-free. Users must also protect their devices, accounts, passwords, execution environments, and local access.

For passwords used in virtual keyboard automations, local protection also depends on the security of the user's device. Sertta does not have access to these passwords and cannot recover them.

Data retention

We retain personal data for as long as necessary to operate the service, comply with legal obligations, resolve disputes, maintain financial and administrative records, prevent abuse, or exercise rights.

When an account is closed, some data may remain stored for the period required for legal compliance, security, fraud prevention, or contractual records.

User rights

Depending on applicable law, users may request:

• access to personal data associated with the account;
• correction of incorrect or outdated data;
• deletion of data, when applicable;
• limitation of or objection to certain processing activities;
• information about data use and sharing.

Requests can be made through Sertta's official contact channels. We may request additional information to confirm the requester's identity.

Children and teenagers

EmuloMobile is not directed to children. Use by minors should occur only with authorization and supervision from legal guardians, when allowed by applicable law.

Changes to this policy

We may update this Privacy Policy to reflect changes to the product, service, legal requirements, or operational practices. When material changes occur, we may notify users through appropriate means, such as a notice in the app, on the website, or by email.

Contact

Questions about this Privacy Policy or data processing may be sent through the official contact channels available on Sertta's website.