Terms of Use

Acceptance of terms

By accessing the Sertta website, creating an account, starting a trial, purchasing a subscription, or using EmuloAgent, the user declares that they have read, understood, and agreed to these Terms of Use and the Privacy Policy.

If the user does not agree with these terms, they must not use the website, account, subscription, or product.

About Sertta and EmuloAgent

Sertta develops software products for automating repetitive digital workflows.

EmuloAgent is a tool that allows users to create automations in Android emulators based on visual conditions such as text, image, and color. The product may assist with repetitive action execution, flow validation, operational routines, and combinations with other legitimate QA, testing, or productivity tools.

EmuloAgent does not replace the user’s technical responsibility for what is automated, where the automation is executed, and whether the use complies with laws, contracts, terms of service, platform policies, game rules, applications, websites, or third-party systems.

User account

To access certain features, users may need to create an account and maintain an active subscription.

The user is responsible for:

• providing truthful, complete, and up-to-date information;
• maintaining the confidentiality of account access data;
• protecting devices and environments where EmuloAgent is used;
• notifying Sertta if unauthorized account use is identified;
• ensuring that product use complies with these terms.

Sertta does not request passwords for third-party services and is not responsible for external credentials used by the user outside the Sertta account.

Trial period and subscription

EmuloAgent may offer a 14-day trial period.

To start the trial, the user may need to register a valid credit card. The card is used to enable the trial, verify the payment method, and allow automatic subscription continuation if the user does not cancel before the end of the trial period.

At the end of the 14-day trial, if the user does not cancel the subscription, the selected plan amount will be charged automatically. From the first payment onward, billing will recur according to the selected subscription cycle.

Prices, plans, currency, taxes, and commercial conditions may vary depending on region, offer, campaign, or checkout page in effect at the time of subscription.

Cancellation

The user may cancel the subscription at any time through the means provided by Sertta or the billing platform used.

After cancellation, access to EmuloAgent remains active until the end of the already paid period or until the scheduled renewal date. After that date, access to paid features may be suspended or limited.

Cancellation prevents future charges but does not automatically generate a refund for already paid periods, except where required by law or provided under a specific policy communicated by Sertta.

Payments

Payments are processed by a payment platform. Sertta does not store full credit card data.

By purchasing a subscription, the user authorizes recurring billing for the selected plan until the subscription is canceled.

Payment failures, chargebacks, declined payments, expired cards, or payment method inconsistencies may result in suspension or cancellation of product access.

Permitted use

The user may use EmuloAgent to create their own automations, execute repetitive actions, organize conditional flows, and combine the product with other legitimate QA, testing, validation, productivity, or technical operation tools.

The user must use the product only in environments, accounts, applications, games, websites, and systems where they are authorized to act.

Prohibited use

It is prohibited to use the website, account, or EmuloAgent to:

• violate laws, regulations, or third-party rights;
• breach terms of service, game rules, application rules, website rules, or platform policies;
• create bots, macros, or automations intended to obtain unfair advantage;
• bypass security systems, limitations, blocks, protections, captchas, paywalls, or anti-abuse mechanisms;
• circumvent technical or commercial restrictions imposed by third parties;
• defraud services, manipulate metrics, generate artificial traffic, or abusively simulate human behavior;
• perform spam, unauthorized scraping, attacks, vulnerability exploitation, or malicious activities;
• automate actions in accounts, games, applications, or services when this may lead to bans, penalties, blocks, suspension, or contractual violation;
• store, transmit, or execute illegal, abusive, invasive, discriminatory, fraudulent, or harmful content.

Sertta is not responsible for bans, penalties, blocks, losses, account suspensions, sanctions, damages, or consequences resulting from the use of EmuloAgent in violation of third-party rules, applicable laws, or these terms.

Passwords used in automations

EmuloAgent may allow users to configure actions to type passwords on virtual keyboards during an automation.

When used, this feature keeps the password on the user’s own machine, protected locally with appropriate security mechanisms. Sertta does not receive, know, share, or recover these passwords.

Locally configured passwords are not sent together with synchronized, transferred, or replicated automations. If the user wants to run a similar automation on another machine, they must enter the password again in that environment.

The user is responsible for deciding whether or not to automate password input in a given application, game, website, service, or environment.

Automations and user responsibility

The user is solely responsible for the automations they create, configure, execute, import, export, synchronize, or share.

Sertta does not pre-control the purpose of each automation created by the user and does not guarantee that an automation will be accepted by third-party applications, games, websites, systems, or platforms.

The user must test their automations, understand their effects, and stop any use that creates risk, error, rule violation, harm, abuse, or unintended consequences.

Product availability and changes

Sertta may update, change, remove, replace, or limit features of the website, account, plans, or EmuloAgent to fix issues, improve the product, increase security, comply with legal requirements, or reorganize the commercial offer.

Some features may change over time. Import, export, synchronization, or automation transfer resources may change in format, behavior, or availability as the product evolves.

Sertta does not guarantee that the product will operate without interruptions, errors, or incompatibilities on all devices, emulators, system versions, applications, games, or third-party environments.

Support

Sertta may provide support through official channels listed on the website or inside the product.

Support may cover usage questions, access problems, subscriptions, billing, or general product operation. Sertta is not required to configure automations on behalf of the user, validate use in third-party services, or guarantee compatibility with all applications, games, websites, emulators, or environments.

Intellectual property

The website, Sertta brand, EmuloAgent, interfaces, texts, visual elements, components, structures, code, documentation, and related materials belong to Sertta or their respective rights holders.

The user receives only a limited, revocable, non-exclusive, non-transferable license to use the product according to these terms and the selected plan.

It is prohibited to copy, sell, sublicense, modify, reverse engineer, attempt to extract source code, redistribute, or commercially exploit the product without express authorization from Sertta, except where permitted by law.

Limitation of liability

To the maximum extent permitted by applicable law, Sertta shall not be liable for indirect, incidental, special, punitive damages, lost profits, data loss, account loss, bans, blocks, business interruption, or damages resulting from improper, unauthorized, or incompatible use of the product.

The user understands that automations may execute repetitive actions with real impact on applications, accounts, games, websites, or systems. It is the user’s responsibility to configure, test, and supervise product use.

Suspension or termination of access

Sertta may suspend or terminate access for users who violate these terms, create security risks, attempt to abuse the service, commit fraud, violate third-party rights, fail to meet payment obligations, or use the product in a prohibited manner.

Changes to the terms

Sertta may update these Terms of Use to reflect changes to the product, commercial model, legal requirements, or operational practices. When material changes occur, Sertta may notify users through appropriate means.

Continued use of the website, account, or EmuloAgent after the terms are updated indicates acceptance of the new version.

Contact

Questions about these Terms of Use may be sent through the official contact channels available on Sertta’s website.